Privacy Policy
Element Siding & Windows
Effective Date: February 10, 2026
1. Introduction
Element Siding & Windows ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.elementsidingandwindows.com (the "Website") or otherwise interact with our services.
By using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.
2. Company Information
Element Siding & Windows
Pella, Iowa
Phone: 641.629.0653
Website: https://www.elementsidingandwindows.com
3. Information We Collect
3.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Fill out a contact form or request a free discovery call
- Call, email, or otherwise communicate with us
- Request a quote or estimate for services
- Subscribe to our newsletter or marketing communications
- Participate in surveys or provide feedback
- Schedule a consultation or project meeting
This information may include:
- Contact Information: Name, email address, phone number, mailing address
- Property Information: Property address, project details, home specifications
- Communication Records: Content of your messages, questions, and requests
- Project Preferences: Service interests (siding, windows, decks), material preferences, design choices
- Any other information you choose to provide
3.2 Information We Collect Automatically
When you visit our Website, we automatically collect certain information about your device and browsing activity, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 4 below)
3.3 Information from Third-Party Sources
We may receive information about you from:
- Business Partners: Manufacturers (Pella Windows, James Hardie, TimberTech, LP SmartSide) and industry partners
- Marketing and Analytics Providers: Companies that provide marketing and analytics services
- Social Media Platforms: If you interact with us on social media
- Third-Party Tools: Including the Hover app for 3D visualization and measurements
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files placed on your device to collect standard internet log information and visitor behavior. We use cookies and similar technologies to improve your experience on our Website.
4.2 Types of Cookies We Use
- Essential Cookies: Required for the Website to function properly
- Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
- Preference Cookies: Remember your settings and preferences
4.3 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.
5. How We Use Your Information
We use the information we collect for the following purposes:
5.1 Providing Services
- Respond to your inquiries and schedule consultations
- Provide quotes, estimates, and project proposals
- Deliver our siding, window, and deck installation services
- Communicate about your project throughout the process
- Provide customer support and address concerns
5.2 Marketing and Communications
- Send you marketing materials about our services (with your consent)
- Share design inspiration, project examples, and educational content
- Notify you about promotions, new services, and company updates
- Send newsletters and blog updates
5.3 Website Improvement and Analytics
- Analyze Website usage and improve user experience
- Understand which services and content are most valuable
- Troubleshoot technical issues and optimize performance
- Conduct research and analysis to improve our services
5.4 Legal and Safety
- Comply with legal obligations and respond to legal requests
- Protect our rights, property, and safety, and those of our users
- Prevent fraud, security issues, and illegal activity
- Enforce our Terms of Service and other agreements
6. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
6.1 Service Providers
We work with third-party companies that help us operate our business, including:
- Website hosting and maintenance providers
- Email and marketing automation platforms
- Analytics providers (e.g., Google Analytics)
- Customer relationship management (CRM) systems
- Payment processors (if applicable)
- Design and visualization tools (e.g., Hover app)
These service providers have access to your information only to perform services on our behalf and are obligated to protect your information.
6.2 Business Partners
We may share information with:
- Manufacturers and suppliers: Pella Windows, James Hardie, TimberTech, LP SmartSide for warranty registration, product recommendations, or certification purposes
- Marketing partners: For joint marketing initiatives (with your consent)
6.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Legal process, court orders, or government requests
- Investigations of potential legal violations
- Protection of our rights, property, or safety
6.4 Business Transfers
If Element Siding & Windows is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:
- The nature of the information collected
- Contractual obligations and warranty periods
- Legal, accounting, or reporting requirements
- Legitimate business purposes
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
8.1 Access and Correction
You have the right to access and update your personal information we hold about you.
8.2 Deletion
You may request that we delete your personal information, subject to certain exceptions (e.g., legal requirements, ongoing projects).
8.3 Opt-Out of Marketing
You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.
8.4 Cookie Preferences
You can manage cookie preferences through your browser settings.
8.5 Do Not Track Signals
Our Website does not currently respond to "Do Not Track" browser signals.
To exercise any of these rights, please contact us using the information in Section 13.
9. Third-Party Websites and Links
Our Website may contain links to third-party websites, including manufacturer websites (Pella, James Hardie, etc.) and social media platforms. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
10. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Children's Privacy
Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically. Your continued use of our Website after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Element Siding & Windows
Phone: 641.629.0653
Website: https://www.elementsidingandwindows.com
Contact Page: https://www.elementsidingandwindows.com/contact